Parcel delivery to Luxembourg from Ukraine

Basic rules for sending parcels and cargo from Ukraine

• Do not try to send prohibited or restricted items.
• Provide the true value of the parcel's contents and its quantity.
• Pay attention to the correctness of the data about the recipient.
• Make sure you know if you need extra permission or expert witnesses to send specific items.
• Negotiate with the recipient of the customs clearance, if necessary.
• After the parcel is handed over to the specialists of our company or delivery service, you must be given a tracking number, by which you and the recipient can track the parcel at all stages of delivery.

Track a DHL, UPS, FedEx, or TNT parcel

Once you made delivery of the parcel or cargo from Ukraine to Luxembourg you need to know the tracking number to track the parcel. 

By going to the site of the courier service, which delivers your parcel, you can track its exact location:

• DHL express https://express.dhl.ru/otslezhivanie/
• UPS https://ua.ups.com/track?loc=en_UA&requester=ST/
• FedEx https://www.fedex.com/ru-ua/tracking.html
• TNT https://www.tnt.com/express/uk_ua/site/shipping-tools/tracking.html

If the parcel is not tracked, contact the office of delivery service and find out the reasons:

• DHL express: (044) 490-26-00
• UPS: (044) 280-00-00
• FedEx and TNT: (044) 280-00-00

Documents required to send a parcel from Ukraine to Luxembourg

The list of documents is individual and based on the specifics of the goods, the place where you ordered it, and your legal status.

• Passport data.
• TIN.
• Accreditation card of the legal person (LLC, PE, etc.).
• Contract, invoice, product specifications, packing list.
• Permit for export of certain samples of goods, if necessary.

To send an international parcel by an individual in Ukraine, the following documents are required:

• Passport, TIN code, or other documents confirming the recipient's identity. For non-Ukrainian citizen only passport.
• Checks or printouts from the site where the purchase cost is indicated.
• Bill of lading and an invoice for the parcel - this can be obtained at the reception desk of the carrier or electronically by mail.
• Export declaration for legal entities.
• For companies with an invoice of up to 150 Euros the customs clearance on application.
• Natural persons up to 10 000 Euros clearance at the request, with customs declaration in excess.

You can learn more details about all the necessary documents in your case by contacting a «Semero» manager.

For parcels with a value of €150 or less, import duty is not applicable. However, please note that the recipient must pay VAT on the total value of the parcel, including postage. 

Parcels whose total value exceeds €150 are subject to various charges. These include import duty, VAT calculated on the total value of the shipment (including postage and import duty) and, if applicable, excise and other taxes.

To ensure a smooth customs clearance, it is crucial for recipients to be aware of these regulations and the amount of fees that may apply.

In certain cases, especially when shipping certain categories of goods, you may be required to provide a certificate of origin and a power of attorney to the customs agent.
In addition to taxes and duties, it is important to remember that there are bans on bringing certain categories of goods into Luxembourg for security and economic protection reasons.

If more than one parcel of identical merchandise is sent to the same recipient within 72 hours, they may be treated as a consignment and their value will be calculated cumulatively.

It is important to note that each case may be different and it is advisable to seek the advice of professionals in the field of customs clearance and international shipping of goods.

Article 235. Prohibitions and restrictions on the transfer (sending) of certain types of goods in international postal and express consignments

Movement of the following goods shall be prohibited:

• Goods prohibited by this Code and other legislative acts of Ukraine in accordance with the importation into or exportation from the customs territory of Ukraine.
• Goods sent in violation of customs regulations.
• Goods for which there are no relevant permits in applying non-tariff regulation measures of foreign economic activity.
• Goods that, based on the results of the types of control specified in the first paragraph of Article 319 of this Code, may not be let through the customs border of Ukraine.
• Goods (clothes, shoes, etc.) that have been used and are in a dirty condition, which by their characteristics may pose a danger to postal workers, without documents on the performed fumigation.
• Goods falling under groups 1-24 of the UCG FEA are transported (sent) to citizens, except for food products with a total weight not exceeding 10 kilograms in the manufacturer's package.

Prohibited for transport:

• Live animals (including but not limited to mammals, reptiles, fish, invertebrates, amphibians, insects, or birds).
• Hunting trophies (animals), animal parts such as ivory and shark fins, animal remains, or animal by-products or derivatives not intended for human consumption that is prohibited for movement by the
• CITES Convention or local law.
• Human remains or ashes in any form.
• Precious metals in bullion.
• Cash (current legal tender as banknotes, bills, coins), traveler's checks, and activated credit cards.
  Precious and semi-precious stones in loose form (whether processed or unprocessed).
• Complete firearms, ammunition, explosives, and explosive devices, including inert explosives or test samples, air guns, replicas, or imitations of firearms or ammunition.
• Illicit goods such as illegal drugs, including but not limited to narcotic stimulants, depressants, or hallucinogens. Cannabis or its derivatives.

It is prohibited to import/export items whose transportation is prohibited by law, regulation, or statute of any state or local government of the country to which or through which the shipment may travel.