Parcel delivery from Ukraine to Italy

Rules for sending parcels and packages to Italy

To send a cargo or a parcel from Ukraine to Italy you must make sure that your goods are not prohibited in the recipient's country and can be cleared. This information can be requested from the carrier. 

If your parcel contains prohibited goods or requires clearance for export, you will not be able to send them. In addition, depending on the contents, you may be required to provide proof of origin or a technical description and purpose.

In the case, that you have not specified the goods in the accompanying documents or have specified the wrong quantity, depending on the content, you may be issued a protocol for violation of customs regulations and confiscate the parcel, both in Ukraine and in Italy.

If necessary, you can perform customs clearance of the parcel yourself, or by hiring a customs broker who will do all the work quickly, efficiently, and with a guarantee of legality.

Track parcels and freight DHL, UPS, FedEx and TNT

Once you've booked delivery of parcels or cargo from Ukraine to Italy you need to know the tracking number to track the parcel. 

By going to the site of courier service, which delivers your parcel, you can track its exact location:

• DHL express https://express.dhl.ru/otslezhivanie/
• UPS https://ua.ups.com/track?loc=en_UA&requester=ST/
• FedEx https://www.fedex.com/ru-ua/tracking.html
• TNT https://www.tnt.com/express/uk_ua/site/shipping-tools/tracking.html

If the parcel is not tracked, contact the office of delivery service and find out the reasons:

• DHL express: (044) 490-26-00
• UPS: (044) 280-00-00
• FedEx and TNT: (044) 280-00-00

If you use the services of an intermediary, when sending parcels and freight from Ukraine, then you can find out why it is not traced to its destination, you can ask the representative of the logistics company.

Documents required to send a parcel from Ukraine to Italy

• Passport information.
• TIN.
• Accreditation card of the legal person (LLC, PE, etc.).
• Contract, invoice, product specifications, packing list.
• Permission to export specific samples of the goods, if required.

This list is not complete and final, it may vary depending on the specifics of the goods you send, your legal status, and other things.

To send an international parcel by an individual in Ukraine, the following documents are required:

• Passport, TIN code, or other documents confirming the identity of the recipient. For non-Ukrainian citizens only a passport.
• Checks or printouts from the site where the cost of purchase is indicated.
• Bill of lading and an invoice for the parcel – this can be obtained at the reception desk of the carrier or electronically by mail.
• Export declaration for legal entities.
• For companies with an invoice of up to 150 Euros the customs clearance on application.
• Natural persons up to 10 000 Euros clearance at the request, over the customs declaration.

For more information, you can contact the manager of the company «Semero».

Customs duties are not paid when exporting from Ukraine to Italy.

The total shipping cost may include:

• Courier services (FedEx, UPS, TNT, DHL can be calculated on the website of the carrier or agent).
• Customs clearance (for individuals and legal entities different order of customs clearance).
• Insurance of the parcel.

An example of delivery calculation for parcels weighing 10 kg with the size of 50*30*30 cm:

Do the calculation of the volumetric weight in cm: 50*30*30 = 45000/5000 = 9 kg  

If the volumetric weight is not more than the actual weight, the cost of calculating the delivery will be the actual weight of 10 kg. 

You choose the service delivery: express or economy. 

Insurance is usually 1% of the cost. 

Packaging is at the expense of the sender. 

Make a calculation on the site yourself or send a request for the calculation to the managers of the company «Semero».

Article 235. Prohibitions and restrictions on the transfer (sending) of certain types of goods in international postal and express consignments

Movement of the following goods shall be prohibited:

• Goods prohibited by this Code and other legislative acts of Ukraine in accordance with the importation into or exportation from the customs territory of Ukraine.
• Goods sent in violation of customs regulations.
• Goods for which there are no relevant permits in applying non-tariff regulation measures of foreign economic activity.
• Goods that, based on the results of the types of control specified in the first paragraph of Article 319 of this Code, may not be let through the customs border of Ukraine.
• Goods (clothes, shoes, etc.) that have been used and are in a dirty condition, which by their characteristics may pose a danger to postal workers, without documents on the performed fumigation.
• Goods falling under groups 1-24 of the UCG FEA are transported (sent) to citizens, except for food products with a total weight not exceeding 10 kilograms in the manufacturer's package.

Prohibited for transport:

• Live animals (including but not limited to mammals, reptiles, fish, invertebrates, amphibians, insects, or birds).
• Hunting trophies (animals), animal parts such as ivory and shark fins, animal remains, or animal by-products or derivatives not intended for human consumption that is prohibited for movement by the CITES Convention or local law.
• Human remains or ashes in any form.
• Precious metals in bullion.
• Cash (current legal tender as banknotes, bills, coins), traveler's checks, and activated credit cards.
• Precious and semi-precious stones in loose form (whether processed or unprocessed).
• Complete firearms, ammunition, explosives, and explosive devices, including inert explosives or test samples, air guns, replicas, or imitations of firearms or ammunition.
• Illicit goods such as illegal drugs, including but not limited to narcotic stimulants, depressants, or hallucinogens. Cannabis or its derivatives.

It is prohibited to import/export items whose transportation is prohibited by law, regulation, or statute of any state or local government of the country to which or through which the shipment may travel.