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Customs clearance of parcels from Germany

Customs clearance of parcels from Germany

Customs clearance of parcels from Germany with "Semero"

( 1 ) Customs clearance or customs clearance is one of the most popular requests that our clients make to us. It would seem that what can go wrong during such a simple process as the delivery of a parcel or cargo from point A to point B. But, as our experience s, literally anything can happen. And such “surprises” can cause not only a delay in the parcel at customs but also lead to its confiscation. Such risks may still be justified when it comes to private parcels, but when it comes to business, such force majeure can cost you serious monetary and reputational damage.

Our clients are people who are soberly assessing customs risks and want not only to avoid them, but also to save their time by entrusting these tasks to professionals. We undertake full support of your parcel, starting from the moment you place an order in Germany and ending with the preparation of all necessary customs clearance documents and receipt of the cargo in Ukraine. This approach minimizes the possibility of any problems at customs during delivery. Our main task when working with a client is to do everything possible to ensure that the parcel is delivered as quickly as possible, reliably and without overpayments.

The Germany-Ukraine parcel delivery route has always been popular, and in recent years, based on the requests we receive, its popularity has only increased. Therefore, we would like to answer some frequently asked questions about parcels from Germany.

Frequent questions

We work with both individuals and companies of various kinds. That's why the list of imported items is very diverse, but if we shorten this list to the top 10, it includes:

  • Documents (passport, international passport, power of attorney, accounting documents, etc.).
  • Credit cards (not activated).
  • Car keys, apartment keys, etc.
  • Personal equipment and gadgets (phone, laptop, printer, etc.)
  • Auto and motorcycle parts.
  • Clothes, shoes, and accessories.
  • Equipment for hunting, fishing, and sports.
  • Children's clothing and toys.
  • Personal items.
  • Samples of products and materials.

When working with a client, the first thing we do is analyze what exactly and in what quantity you want to import into the country. Both Ukraine and Germany have legal regulations that may prohibit or restrict the export/import of certain things. This list may be updated and supplemented, so you need to keep it up to date. In addition, there may be restrictions on the number of goods to be shipped. 

Moreover, we would like to note that different categories of goods may have different rules for importation and customs clearance. For example, we are often asked to import samples. This can be done in completely different ways, taking into account the status of the recipient and the purpose of importation. Proper clearance saves our clients valuable time and money on customs procedures.

The same applies to sending documents from Germany to Ukraine. If it concerns something valuable, you should not hope for luck and send it without understanding the risks of loss and violation of safety. Our clients' documents are always insured and within two weeks they receive a compensation payment of 300 euros in case of loss of the parcel (the amount of payment may vary depending on the insurance conditions).

A separate area of our work is the delivery of personal belongings. For example, if you have forgotten your car keys, phone, laptop, or something similar, we can help you send these items from Germany to Ukraine. The last such request was related to a suitcase that the client had forgotten in the hotel room.  When it comes to such delicate issues and it is very important that the shipment is made quickly and with attention to integrity, we become your reliable assistant. We will organize door-to-door courier delivery for you. We will make sure that you have a tracking number to track the parcel. And most importantly, we will fully control that your items are shipped and arrive at your place as soon as possible.

The list of required documents depends on what you are importing into Ukraine, in what volume and who is the recipient of the parcel (individual or legal entity). Of all the possible lists, and what we constantly emphasize to our clients, it is necessary to emphasize the customs declaration. It should be filled out very carefully and thoughtfully. 

When we lead the delivery, we check these nuances, as well as prepare documents so that you can print them out and hand them over to the courier service. It is very important that in the case of several products in the parcel, you indicate each of them (description and price). In our practice, there have been many times when the client was negligent in filling out the documents and to receive the parcel he had to go to customs, unpack the receipt, and declare it correctly. 

According to today's regulations, goods that cost less than 150 euros are not subject to customs clearance. This situation may change soon, so stay tuned or contact us for advice before you clear your parcel.
 
To clear goods over 150 euros or with a special customs status, you may need the following documents:

  • Invoice.
  • Special declaration of prices for excisable goods.
  • Record card of the subject of foreign economic activity.
  • Documents to determine the customs value of goods.
  • Documents informing about the country of origin of goods.
  • Documents required to determine the code of goods UKTVED.
  • Documents for application of preferential taxation regime.
  • Expert opinion on the cultural and material value of goods (applicable to various items of art).
  • Specific documents: certificate of sanitary-epidemiological, veterinary, quarantine, phytosanitary, environmental or radiological control.
  • Documents confirming the payment of fees, and customs payments.

You can calculate the cost of customs duties yourself by using the calculator on our website. About the total amount of fees, we warn our customers to be able to pay everything in advance and get the parcel without delay. Usually, this process takes no more than one day.

03
What are the stages of customs clearance of a parcel? How long does it take for delivery from Germany to Ukraine?

What are the stages of customs clearance of a parcel?

If you or the sender have not made any mistakes anywhere and your shipment does not violate any norms of Ukrainian legislation, the customs clearance process goes through several stages:

Submission of a completed declaration, taking into account all the goods in the parcel and their value.
Processing of the declaration by the customs authorities and submission of all other documents, if required.
Customs officers check the correctness and accuracy of the submitted documents, the UCT ZED codes and the amounts of accrued payments.
Checking the cargo for compliance with the submitted documents and legality of importation.
Payment of customs duties if there are no problems with the documents.

It is during the verification of the parcel and accompanying documents that most problems arise. It would seem that the cargo is already in Ukraine, there is not much left, but because of ignorance of the rules, the moment of receipt can be delayed for weeks, and sometimes months. We advise you not to take risks, and either thoroughly study the nuances of delivery yourself, or ask for help from us. 

How long does it take for delivery from Germany to Ukraine?

The hostilities have hurt the speed of international delivery. The closure of airspace over Ukraine has blocked the fastest way of transportation - airfreight and the concept of express delivery is not quite relevant to us now.

Based on our personal experience, the real delivery time of parcels from Germany is 5-7 days. Today's logistics for imports to Ukraine is as follows: 2-3 days for transportation from Germany to Poland. And 3-4 days for transportation by ground transport from the Polish hub to Kyiv or the specified destination. These terms are given as an average value. They can be changed due to various circumstances, such as holidays, problems at the border, or other force majeure.

We would like to note that for regions where international courier services do not deliver goods, we act as another hub. Your parcel comes to us and then we send it by local delivery service, for example, New Post to your city.

In conclusion, I would like to add that you should not be afraid to order goods from other countries, it can be a pleasant and profitable process. The main thing to understand is that customs regulations, like any other laws, do not tolerate negligence. To make sure that your packages arrive on time, it is enough to know and follow the established laws. We can help you with this and save you from having to learn all the rules of international shipping on your own. Trust our experience and we will make sure that you have no problems with receiving your parcel. 

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