Customs clearance of parcels from the USA

There are many different types of goods that are imported to Ukraine from America on a daily basis. But, in our opinion, it would be more logical to talk about the categories of goods that we work with directly. Most often, we are approached with delivery requests:

General merchandise:

• Auto and motorcycle parts.
• Clothing, footwear and accessories.
• Equipment for hunting, fishing, and sports.
• Children's clothing and toys.
• Samples of products and materials.

Personal items:

• Personal equipment and gadgets (phones, laptops, printers, etc.).
• Keys to cars, apartments, etc.
• Credit cards (if they are not activated).
• Documents (passport, power of attorney, accounting documents, etc.).
• Various personal items.

Features of delivery of different types of goods

Each category of goods has its own peculiarities during transportation and customs clearance. For example, when working with documents and securities, we pay special attention to their safety and confidentiality. All documents of our clients are insured, and in case of loss of a parcel within two weeks, a compensation payment is made. The amount of insurance payments starts from 300 euros.

For personal equipment and gadgets, we provide special packaging that protects against mechanical damage and moisture. When delivering auto parts, we take into account declaration requirements and possible restrictions on the import of certain categories of parts.

Special attention is paid to the delivery of personal belongings. If you have forgotten important items in the United States, such as car keys or a laptop, we will arrange door-to-door courier delivery, ensuring fast and safe shipment.

When working with product samples, we take into account the status of the recipient and the purpose of importation, which allows us to optimize the customs clearance process and save our clients time and money.

We are constantly adapting to the changing conditions of international logistics, providing a high level of service even in difficult situations. We understand that every parcel is important to our customers, and we do our best to make the delivery process from the US to Ukraine as convenient and safe as possible.

In 2024, delivery times have changed slightly compared to previous years. Based on our experience, the average time for transportation of parcels from the USA is 7-10 days. This period includes:

• 3-4 days for transportation from the US to a European hub (usually in Poland).
• 4-6 days for ground transportation from the European hub to Kyiv or a specified destination in Ukraine.

It is important to note that these times are averages and may vary depending on a number of factors:

• Type of cargo. Documents and small parcels are usually delivered faster than bulky goods.
• Place of departure in the United States. Delivery from large cities may be faster.
• Seasonality. Delays may occur during holiday periods.
• Weather conditions. Extreme weather events may affect the timing.
• Customs procedures. Difficulties with paperwork can increase delivery time.
• Force majeure circumstances. Due to the unstable situation in the country and at the border, the parcel may be delayed.

We always inform our customers about possible changes in delivery times and provide the most up-to-date information about the location of the cargo.

Customs clearance is a key stage in the process of delivering parcels and cargo from the USA to Ukraine. Correct paperwork and compliance with all customs procedures guarantee that you will receive your shipment as soon as possible.

Documents required for customs clearance:

• An invoice (invoice).
• Declaration of the value of goods (especially for excisable goods).
• Documents confirming the value of the goods.
• Documents informing about the country of origin of the goods.
• Documents for determining the code of goods according to UKTVED.
• If necessary, documents for the application of a preferential tax regime.
• Certain categories of goods may require additional certificates (sanitary, veterinary, phytosanitary, etc.).

Stages of customs clearance:

• Submission of a completed declaration indicating all goods in the parcel and their value.
• Processing of the declaration by the customs authorities.
• Verification of the correctness and accuracy of the submitted documents, UKTVED codes and amounts of accrued payments.
• Physical inspection of the cargo for compliance with the provided documents.
• Payment of customs duties (if your parcel is subject to taxation).

How Semero can simplify the customs clearance process for you

If you work with us, we take care of the entire customs clearance process. We advise you on the correct filling of documents, check and prepare all the necessary data for customs clearance. Our specialists calculate the preliminary amount of customs duties so that you can prepare for payment in advance. We interact with the customs authorities on your behalf, resolving possible issues and eliminating misunderstandings. 

As our experience shows, mistakes during customs clearance are the main reasons for the delay and sometimes confiscation of a parcel. Correctly prepared documents and our professional support allow you to complete the customs clearance process within 1-2 business days, minimizing the risks of delays and additional costs.

By entrusting our specialists with the process of delivery and customs clearance of cargo, parcels or goods from the United States, you get a guarantee of a professional approach and minimization of risks at every stage of international transportation.