DHL customs clearance

For business

сustoms services

price from 4000 UAH

Customs clearence 1 day

( 1 ) Ukraine is one of the countries with excellent logistics, both within the country and in international deliveries. Thanks to cooperation with such world giants as DHL, it takes only a few days to deliver almost any cargo, parcel, or documents to Ukraine, not to mention the express delivery, which can deliver what you need the next day. This speed of delivery opens up great opportunities for Ukrainian business, which is successfully used by companies throughout the country. The only obstacle that can stand in the way of business and delay the freight is customs clearance.

Tracking DHL

Tracking Number

Customs clearance of DHL parcels
and freight in Ukraine

( 2 ) Customs clearance of cargo or parcels is a very important and responsible moment for the company. Mistakes in filling out documents, inaccurate data, or the absence of the necessary supporting documents, such as an invoice, can lead to the fact that the cargo will be detained at customs until the circumstances are clarified. In the worst case, the cargo may be confiscated at all, if the customs service doubts the truthfulness of the data provided. The correctness of the customs declaration and other documents is a guarantee of fast customs clearance of your freight.

DHLis a courier service whose standard service is to deliver cargo to a country, but not to clear it through customs. So it's worth thinking about this in advance. You have two options for arranging customs clearance for your package: do it yourself or hire a customs broker.

We do not recommend you to clear the parcel yourself if it is commercial cargo. You must weigh the risks of delay at customs for your business against the cost of the broker's services. Often the latter amount is several times less than the former.

«Semero» helps you to do business and takes care of all the flow problems. A good customs broker is cooperation for many years, which will give your business confidence in the stability of deliveries from abroad.

We have developed the fastest system in Ukraine for customs paperwork. Absolutely all stages of customs clearance take place online, starting from the conclusion of an agreement with us and finishing with payment of tax fees.

No habitual bureaucratic hassles, no unnecessary scans, and unclear actions. Everything is simple, fast, comfortable, and most importantly – the result can be ready the next day.

The main task of «Semero» is to deliver your cargo quickly, legally, and without giving you any trouble!

Documents

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Details of customs
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Problems with customs clearance of DHL parcels and their solutions

Customs clearance and receipt of goods samples

When importing samples of products into Ukraine, companies ask two important questions:

How to correctly import the cargo.
How to save money on customs clearance.

And, as our practice shows, often legal entities don't know the right answers to these questions.

For quick and correct cargo clearance, it is necessary to know the customs work algorithm and understand how tax amount is calculated and what influences the speed of customs clearance.

To legally import samples of goods into Ukraine, it is necessary to know the legal regulations in force in the country regarding this type of cargo.

Import may be prohibited, a limit on the amount or weight may be imposed, or completely allowed.

Also, you must know the correct commodity code. On it depends on the amount of customs clearance and the effect of restrictions.

There is an opportunity to make out the goods for an individual person, and if this is not possible – to specify the temporary importation of products. Just these two tips can save you a lot of time and money. And we know dozens of these nuances depending on the cargo and the situation.

«Semero» – consultations on customs clearance of samples of goods for legal entities.

To send or receive a shipment without a contract with DHL

A contract with a delivery service implies that DHL assumes all obligations related to the express delivery of the parcel.

You should understand that the standard list of services of the courier service includes only delivery of a parcel to the country, its further fate, if necessary, customs clearance is not included in its competence.

Customs clearance by DHL is provided as a separate service and its cost is not a part of the original delivery amount.

You can send or receive a package without a contract with DHL.

The agent or sender can pay for the shipment.
You can clear the cargo or the parcel yourself.
You can hire a customs broker to handle it.

To avoid problems and delays at customs, it is worth thinking about these options in advance.

If you decide to clear the parcel yourself, find out all the nuances of the process. And when searching for a broker, pay attention to his experience, reputation, and specialization.

«Semero» – more than 10 years of experience in providing customs brokerage services!

Free package delivery

Receiving a parcel without payment from you doesn't mean you won't have to pay for customs clearance.

After the parcel arrives in Ukraine, it goes to the customs office, and there they decide whether to send it to the recipient or detain it until the customs clearance.

Parcels worth less than 150 EUR are sent directly to you, without the need for additional clearance.

Customs may check the value of your package, including international shipping services.

The total amount of the parcel is specified in the accompanying documents (invoice), they also specify the contents and its quantity. If you can't confirm the value of the parcel, the customs authorities will determine it on their own on the basis of the Customs Code of Ukraine.

Parcel with a total value exceeding 150 euro – is subject to customs clearance. Keep in mind that the higher the value of the parcel, the higher the tax you'll pay.

To be sure of getting a free parcel quickly, use the services of a customs broker «Semero».

How to change the recipient. DHL parcel

The need to change the data of the recipient of the parcel may arise in two cases:

If the recipient is an individual and not a company.
The recipient in the documents is not correct.

In each of these cases, you need to change the recipient data in the documents to match the reality, otherwise, the parcel after 30 days is sent for return.

The process of correcting the data in the documents should take no more than 30 days, this is the duration of storage of the parcel at customs. Therefore, as soon as you notice an error – ask for help.

You can correct the errors yourself or hire a customs broker.

To do this, you need to request a correction from the sender, monitor its implementation in the courier service documents, and submit them to the customs authorities.

Having signed a contract with a customs broker «Semero» you can be calm. We thoroughly check all documents even before the shipment is sent, and we can quickly correct them if the final recipient changes

The parcel was held up at customs. What to do?

There may be several reasons for detaining a parcel at customs.

Therefore, first of all, after you find out that the cargo or the parcel is detained, contact the carrier. They are obliged to indicate the reason for the delay.

Don't put it off, if the problem with the parcel is not solved within a month – the carrier will automatically send it back to the recipient at the expense of the customer.

The main reasons for the detention of a parcel at customs:

The amount of the parcel, including delivery, exceeds the duty-free limit of 150 euros.
The parcel contains items or substances that are prohibited or limited for import into Ukraine.
There are mistakes or inaccuracies in the accompanying documents. This may apply to both the data of the recipient and the contents of the parcel.

If the parcel has been delayed and you cannot find out the reason or solve the problem, contact a «Semero» customs broker.

«Semero» – we know how to properly and quickly clear any cargo!

How do I get a DHL parcel cleared and delivered quickly?

The speed of receiving a parcel or cargo directly depends on the speed of customs clearance. In order for the customs clearance to pass quickly and correctly, it is necessary to study in advance all the nuances associated with the delivery of your goods to Ukraine and pay special attention to the correctness of filling out customs documents.

You can do all this on your own or hire a customs broker, who is more likely to ensure fast delivery of your cargo.

When you sign a contract with a «Semero» customs broker, you entrust us with the solution to all your customs clearance problems and you will save time.

We take care of filling in all customs documents and provide an accurate calculation of the shipping cost, the amount of tax, and insurance risks. We monitor the accuracy of the documents and advise legal entities on all possible nuances that may affect the speed of receiving a parcel or cargo.

All this can guarantee that you will receive your cargo as soon as possible and avoid problems with customs.

«Semero» – guarantees professional and fast customs clearance of parcels!