Parcel delivery from Georgia to Ukraine

Reasons for the detention of a parcel from Georgia?

The procedure for bringing any goods, items or substances into Ukraine is strictly regulated and if you or the sender have neglected its norms, you will face a trial with the customs authorities.

The main reasons for the detention of a parcel at customs include:

• The contents of the parcel are prohibited or restricted to import into Ukraine.
• There are mistakes or missing information in the documents.The value of the parcel or cargo exceeds the duty-free limit of 150 Euro and customs clearance is required.

How do I get a delayed parcel from customs?

You have 30 days to solve any issues; this is how long the parcel will be held by the customs, after which it will be sent back at your expense. If the parcel is held in customs warehouse for more than 5 days, there is a fee, and the cost of holding the parcel depends on the weight of the parcel.

If your parcel contains prohibited or restricted items or substances, you will not be able to process and receive it. In addition, depending on the contents, you may expect a fine or trial for violation of the customs code of Ukraine.

If there are mistakes in the documents you should ask the sender to change them to the correct data. If there is no value, you can provide a receipt or other acceptable evidence of the price of the goods or the correct inventory of the parcel.

Carry out customs clearance of the goods, you can independently or hire a customs broker, who will do all the work quickly, efficiently and with a guarantee of legality.

What documents do I need to order a parcel from Georgia?

• Passport.
• TIN.
• Accreditation card of the legal entity (LLC, PE, etc.).
• Contract, invoice, product specifications, packing list.
• Permit for import of some or other samples of the goods if required.

The list of documents can be changed or supplemented depending on the place where you purchase the goods, their specificity, and cost.

To receive an international parcel by an individual in Ukraine, the following documents are required:

• Passport, TIN code, or other documents confirming the identity of the recipient, for non-citizens of Ukraine only passport.
• Checks or printouts from the site where the purchase price is indicated.
• Bill of lading and invoice for the parcel – you can get it at the reception of the carrier or electronically to the post office.
• Completed M16 declaration – a sample of the blank M16 form is provided by the carrier.
• Receipt for payment of customs duties.

You can prepare all documents, and receipts and make the payment yourself or use the services of «Semero» customs broker.

The total cost of delivery of parcels or cargo from Georgia to Ukraine may include two components:

• The cost of delivery set by the courier service (FedEx, UPS, TNT, DHL).
• Customs duty, which is levied on any parcel with a value exceeding 150 euro.

Note that for individuals the duty-free limit of 150 euro does not include the delivery cost, and for legal entities – the duty-free limit of 150 euro includes delivery costs.

Example of duty calculation for parcels exceeding 150 Euro:

Approximate cost of a parcel from abroad 300 EUR

The base for taxation is: 300 – 150 = 150 EUR.

Duty: (300 – 150) * 10% = 15 EUR

Value Added Tax (VAT): (150 + 15) * 20% = 33 EUR

Duty + VAT: 15 EUR Duty + VAT 33 EUR = 48 EUR

Total: 48 euros

*Approximate amount of charges – (2025,6 UAH) depends on the exchange rate established by the NBU on the date of execution of relevant documents

The cost of delivery of parcels and cargo from Georgia to Ukraine depends on the chosen delivery service, weight and dimensions:

• The cost of delivery by courier service (FedEx, UPS, TNT, DHL can be calculated on the website of the carrier or agent).
• Customs clearance is not included in the delivery charge.
• Insurance of a parcel is paid separately.

Also please note that individuals and legal entities have different order of customs clearance, which is not included in the delivery cost.

An example of delivery calculation for 10 kg parcels with dimensions 50*20*20 cm:

Let's calculate the volumetric weight in cm: 50 * 20 * 20 = 20000 / 5000 = 4 kg  

Cost of delivery calculation will be by actual weight of 10 kg 

You choose the service delivery: express or economy. 

Insurance is usually 1% of the price. 

Packaging is at the expense of the sender. 

Do the calculation on the site yourself or send a request for calculation to the managers of «Semero».

Article 235. Prohibitions and restrictions on the transfer (sending) of certain types of goods in international postal and express consignments

Movement of the following goods shall be prohibited:

• Goods prohibited by this Code and other legislative acts of Ukraine in accordance with the importation into or exportation from the customs territory of Ukraine.
• Goods sent in violation of customs regulations.
• Goods for which there are no relevant permits in applying non-tariff regulation measures of foreign economic activity.
• Goods that, based on the results of the types of control specified in the first paragraph of Article 319 of this Code, may not be let through the customs border of Ukraine.
• Goods (clothes, shoes, etc.) that have been used and are in a dirty condition, which by their characteristics may pose a danger to postal workers, without documents on the performed fumigation.
• Goods falling under groups 1-24 of the UCG FEA are transported (sent) to citizens, except for food products with a total weight not exceeding 10 kilograms in the manufacturer's package.

Prohibited for transport:

• Live animals (including but not limited to mammals, reptiles, fish, invertebrates, amphibians, insects, or birds).
• Hunting trophies (animals), animal parts such as ivory and shark fins, animal remains, or animal by-products or derivatives not intended for human consumption that is prohibited for movement by the
• CITES Convention or local law.
• Human remains or ashes in any form.
• Precious metals in bullion.
• Cash (current legal tender as banknotes, bills, coins), traveler's checks, and activated credit cards.
  Precious and semi-precious stones in loose form (whether processed or unprocessed).
• Complete firearms, ammunition, explosives, and explosive devices, including inert explosives or test samples, air guns, replicas, or imitations of firearms or ammunition.
• Illicit goods such as illegal drugs, including but not limited to narcotic stimulants, depressants, or hallucinogens. Cannabis or its derivatives.

It is prohibited to import/export items whose transportation is prohibited by law, regulation, or statute of any state or local government of the country to which or through which the shipment may travel.