How to clear a parcel at customs by yourself

Customs services for people

Price from 2000 UAH

Customs clearence 1 day

( 1 ) When ordering a parcel to Ukraine, you should take into account its cost and check the correctness of the documents. If the value of your order does not exceed 150 euros, and all the supporting documents are filled out correctly, then the parcel, upon arrival in Ukraine, will go straight to you. Since the duty-free limit is not exceeded, then you do not need to go through customs clearance. But this is not always the case, and you must be prepared that you will still have to face the customs authorities.

Customs clearance of parcels
and cargo independently
in Ukraine

( 2 ) In order to go through customs clearance, you can use the services of courier delivery services. They offer this service for an additional fee, hire a professional customs broker, or try to clear the parcel yourself. The complexity of this procedure may depend on the type of goods you are importing, the correctness of the completed documents and your understanding of how customs work.

To receive a parcel at customs you need to prepare a number of documents:

Documents proving your identity.
TIN - identification number.
Transport bill of lading, invoice.
Documents that confirm the value of the parcel (checks, bank statements of payment, etc.).

After receiving notification that the parcel has arrived at the customs warehouse, you must personally come to the office and fill out the M16 declaration for further clearance at customs.

Payment of customs duties.

The tax fee will be calculated based on your parcel amount.

Duty: (price of the parcel - 150) * 10%
Value Added Tax (VAT): (price of the parcel - 150 + duty) * 20%
Duty + VAT to be paid

Ask the customs inspector for payment details.

The main requirements for customs clearance of parcels in Ukraine are to clear the package within 30 days, avoid mistakes and inaccuracies in the paperwork, and clearly follow the instructions.
«Semero» company - reliability of customs clearance for more than 10 years.

Documents

01
Declaration M16 for citizens.docx
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Frequently asked questions

How to clear a parcel or cargo on your own?

All parcels that arrive in Ukraine - go to customs and are inspected and sorted.

If the value of your parcel does not exceed 150 euros, then it is sent directly to the address of the recipient.

If the duty-free limit is exceeded, the parcel or cargo is delayed at customs for customs clearance and payment of tax fees.

To receive a parcel at customs you need to:

Receive notification from the courier or customs service that the parcel has arrived in Ukraine.
Collect documents (passport or other document confirming the identity of the recipient, identification code, invoice, or checks on payment for goods).
Come to the customs or courier service office.
Fill in the M16 declaration.
Pay the duty and VAT.

Once the payment is in the treasury account and the customs office confirms that the paperwork is correct, you can pick up your package or shipment.

Calculating the cost of customs clearance for DHL, UPS, TNT, Fedex parcels

If the customs fees are not paid within 30 days or are less than the required amount, you will not be able to receive your parcel.

And after 30 days, it may even be sent back to the sender at your expense.

To avoid such unpleasant situations, you need to know exactly how to calculate the cost of payment and details for payment.

Calculating the cost of customs duties on parcels from 150 to 10 000 euros:

The notional value of the goods is 151 euros.

The base for taxation would be: 151 -150 = 1 euro
Duty: (151 - 150) * 10% = 0.10 euro
Value Added Tax (VAT): (1 + 0.1) * 20% = 0.22 euro
Duty and taxes payable on a shipment of 151 €: duty 0.10 € + VAT 0.22 € = 0.32 €

* The approximate amount of charges at the rate of the NBU - (11.91 UAH) depends on the exchange rate set by the NBU on the date of the declaration.

How do I track my DHL, UPS, TNT, Fedex parcel?

After you have placed the order, the seller has to fill out the paperwork and deliver your parcel to the courier service.

After that, you get a tracking number of the shipment, by which you can track the location of your parcel at the moment on the site of the delivery service.

If you are not provided with the tracking number, there is a high probability that you have fallen for fraud, and that the parcel has not been sent.

Why track a parcel?

Tracking a parcel gives you the opportunity to understand where the shipment is at any given time in order to calculate the delivery time.

Also, tracking a parcel can help you to find a shipment if it is lost or significantly delayed.

Monitoring the parcel lets you know when it arrived in Ukraine and how many days you have at your disposal to clear it.

We advise you to always check the tracking number of your parcel to be aware of all the stages of its delivery to Ukraine.

What should I do if a parcel is delayed at customs?

There are situations when your parcel or shipment is delayed at customs.

The first thing to do is not to get nervous, but to contact the customs service for clarification. According to the legislation of Ukraine, you are obliged to indicate the reason for the detention of cargo.

Based on the reason for the delay, you choose the order of further action.

Reasons for withholding a parcel at customs:

The cost of the parcel exceeds 150 euros.
The invoice does not indicate the value of the parcel.
Accompanying documents contain incorrect data.
The contents of the parcel are banned or restricted to import into Ukraine.

All reasons except the last one can be easily corrected: clear the parcel through customs; provide documents confirming the value of the parcel; correct the data in the documents.

To avoid delays at customs, study in advance all customs requirements for consignments and filling out customs documents.